With autumn upon us and winter fast approaching, landlords will be busy carrying out winter checks on their properties and, as a tenant, you can easily support those efforts by helping your landlord to help you.
Read our short blog on reporting repairs so that you don’t get caught out in the cold. Brrrrr!
What kind of things should I be reporting?
At this time of year, boilers and heating systems just love to give up! So, if you are concerned about anything to do with an electric, gas or oil boilers or heaters, heating controls or radiators you should report it as soon as possible. Remember that these systems can often affect the hot water in the property – so get in touch to avoid cold showers!
The autumn leaves are beautiful, but they can also play havoc with the gutters and drains. If you have noticed any blockages or anything that doesn’t look or feel quite right, shout up.
Unless you are planning on charging them rent, we don’t think any little furry friends will be welcome for Christmas lunch! At this time of year, mice and vermin will look for somewhere warm to set up home, so you must report any sightings immediately.
The above are some of the more common maintenance issues that crop up at this time of year but remember to report anything else that you see, or feel is wrong.
How do I report these things?
We have made reporting repairs super simple! All you have to do is go online and follow our easy ‘Report a Repair’ 5-step process: https://johnshepherd.fixflo.com/Auth/HomeIssueCreate
We have created a series of pictures to help you navigate through your home and drill down to the smallest of issues including, ironically, the kitchen sink!
What about Covid-19?
We know that to fix things it usually requires a visit from the landlord or a maintenance / repair person.
You should still report the repair online and at the same time as completing the easy 5-step process, inform us if you are or have been affected by Covid-19, by answering the questions at the top of the form: https://johnshepherd.fixflo.com/Auth/HomeIssueCreate
Wishing you a happy and safe autumn-winter.