We had been trying to sell Moat Barn since October. We decided to give the rental market a go and got in contact with Aaron.
He was absolutely amazing, very professional and quick to get the ball rolling. He couldn’t understand why it wasn’t selling but reassured us he would find us a tenant.
We got such a good response and within a couple of weeks we had secured a tenant. We can’t thank Aaron enough especially after the last 10 frustrating months. He delivered his promise of getting us a great tenant quickly, he was very friendly and his communication was spot on, he made the whole experience easy.
I would like to commend all the staff at the High Street, Knowle branch for their kindness and patience as well as their professionalism
Aaron Tonks has made our move so much less stressful and been available for questions every time I have called. He is most definitely a friendly and very helpful person and very easily approachable.
Ryan was always extremely helpful, polite and called back when he said he would. My many questions were quickly and accurately answered. Well informed – it was most helpful. Please pass my thanks to Ryan for such excellent service and support during a very stressful time!
Alison was very supportive and thorough and efficient throughout the purchase. We also experienced excellent service and support from Mandy.
Very pleased, very polite and professional and at the end of the process went the extra mile to keep things moving. We were kept well up to date with progress. I would recommend John Shepherd to anyone purchasing a house, very respectable estate agents.
Everyone that I had contact with was very helpful and polite. I would use JS services again. The chain was a long one, not without difficulties but the experience, professionalism and support steered the procedure to a successful conclusion. All that she did, and especially during the last two weeks before completion, I greatly appreciate.
Staff were very helpful particularly from exchange to completion. The viewing summary sent to us was useful to keep up to date with comments on viewings. We would definitely recommend J Shepherd – many thanks
Everyone we spoke with was exceptionally helpful. Any queries we had were all dealt with swiftly and clearly. Would you recommend JSEA – Yes, in fact I have just referred my parents to your Knowle office in relation to their sale. Just thanks very much
John Shepherd dealt with us following acceptance of our offer. They were brilliant, always returned calls and was proactive in keeping us up to speed.
Yes 100% happy. Very helpful in what was a very difficult few weeks. I will use you if I ever decide to move. A heart felt thank you for help, support and advice throughout
Very happy and efficient. If in the future I was to sell my house we would definitely go with John Shepherd.