12:25 01 Jul 19
The team has been very helpful and professional I providing a fully managed letting service. We have just completed one tenancy, and get have found us new tenants promptly, and managed the transition well.
11:41 30 May 19
Lily and the guys at John Shepherd made the letting process and move simple and easy. They were always quick to reply to any questions that we had and provided us with all of the relevant forms and information when we needed it. I’d happily use them again for future lettings.
15:08 29 May 19
Very happy with the service. Friendly, quick to find tenants & excellent communication throughout the process. We will continue to use them in the future & would recommend them to other landlords in Birmingham.
13:47 29 May 19
I have a number of properties in Birmingham, and due to the fact I live out of town I needed a reliable estate agent to help me rent out these properties. I looked no further than John Shepherd. Lily and Drew did an excellent job for me, very quick and reliable. Needless to say I'll be using them again.
12:02 29 May 19
Lily, Megan and Drew in the City Centre branch made our move in easy and helped us through some teething problems in the first few weeks. Professional, helpful and accessible - we're thankful for their hard work and dedication!
15:41 26 May 19
Drew and Lily have been very patient and diligent in helping us to find a suitable tenant for our JQ apartment. They have been enthusiastic and passionate about the accommodation and always kept us in the loop about viewings and questions about the property. They are a joy to deal with as first timer landlords.
10:16 16 May 19
The process of renting out two properties with John Shepherd was made very easy with Lily and Drew who were very helpful and good communication was maintained throughout.
22:05 12 May 19
Very good and speedy Service from John Shepherd. Would like to thank Lily/Megan especially for the service delivered from the day one till we moved in with all the proper documents. Looking forward the same service in the coming days.
16:33 01 May 19
Lily has been very helpful through all the procedures from the first house viewing to collecting keys in the end. Very fast and easy. Thank you for the patience and all the efforts with me.
M Baba MBAYE
10:08 22 Apr 19
I have received a sharp and and very quick response from Drew after showing interest for a flat I found on right move , I have literally viewed it the next day.After the viewing I agreed with Drew that I was interested and that if he could send me an email with all the details for the terms which he did (few minutes later ). It was a bit costly Initially with all the fees etc... but I really wanted the flat and expressed it openly and asked for a discount that was granted to me by John Shepherd Thanks to Drew’s help.From then it was all straight forward from the referencing to signing And collecting keys also they work very closely with 3rd party companies that would assist you through your whole move.Also through the process I have also felt very engaging people such as Megan and Lily that were always keeping me up to date at every stage of the process up to the contract signing .It was quick efficient and effective.Thanks JS for your help .I would definitely Recommend.
15:23 25 Jan 19
Professional and friendly team. Good communication and very responsive. Fees upfront and no hidden charges. Always helpful when in need. Highly recommend!
12:08 06 Jan 19
Pippa & Marilena at the Cannock offfice have been very easy, helpful and friendly to deal with. From viewing to paperwork everything has been done quickly and smoothly. Communication is excellent to. Highly recommended.
Hideko Nagatani Feitoza
19:39 06 Nov 18
We rent a flat and we had such a lovely and professional support from Lily and Drew. They were fantastic, helped us in many issues with patience and "putting themselves in our place". Many, many thanks for these special agents Lily and Drew.
10:13 01 Nov 18
Straightforward process and upfront about all fees right from the beginning. no hidden costs or surprises when signing the agreements. helpful when dealing with questions or requests
15:21 20 Sep 18
Very professional and helpful! Drew is a fantastic agent! He was really helpful even when I called him 5 times a day. Highly recommend!