The staff at John Shepherd were extremely helpful from start to finish. I was very restricted by time when moving having to commute from North Devon to look at properties. Drew managed to sort out viewings at very short notice for next day. The properties on offer were numerous and all in very handy locations. Lily was very friendly when showing me around and would like to recommend John Shepherd lettings and have absolutely no complaints at all.
We had been trying to sell Moat Barn since October. We decided to give the rental market a go and got in contact with Aaron.
He was absolutely amazing, very professional and quick to get the ball rolling. He couldn’t understand why it wasn’t selling but reassured us he would find us a tenant.
We got such a good response and within a couple of weeks we had secured a tenant. We can’t thank Aaron enough especially after the last 10 frustrating months. He delivered his promise of getting us a great tenant quickly, he was very friendly and his communication was spot on, he made the whole experience easy.
I would like to commend all the staff at the High Street, Knowle branch for their kindness and patience as well as their professionalism
Aaron Tonks has made our move so much less stressful and been available for questions every time I have called. He is most definitely a friendly and very helpful person and very easily approachable.
Ryan was always extremely helpful, polite and called back when he said he would. My many questions were quickly and accurately answered. Well informed – it was most helpful. Please pass my thanks to Ryan for such excellent service and support during a very stressful time!
Alison was very supportive and thorough and efficient throughout the purchase. We also experienced excellent service and support from Mandy.
Very pleased, very polite and professional and at the end of the process went the extra mile to keep things moving. We were kept well up to date with progress. I would recommend John Shepherd to anyone purchasing a house, very respectable estate agents.
Everyone that I had contact with was very helpful and polite. I would use JS services again. The chain was a long one, not without difficulties but the experience, professionalism and support steered the procedure to a successful conclusion. All that she did, and especially during the last two weeks before completion, I greatly appreciate.
Staff were very helpful particularly from exchange to completion. The viewing summary sent to us was useful to keep up to date with comments on viewings. We would definitely recommend J Shepherd – many thanks
Everyone we spoke with was exceptionally helpful. Any queries we had were all dealt with swiftly and clearly. Would you recommend JSEA – Yes, in fact I have just referred my parents to your Knowle office in relation to their sale. Just thanks very much
John Shepherd dealt with us following acceptance of our offer. They were brilliant, always returned calls and was proactive in keeping us up to speed.
Yes 100% happy. Very helpful in what was a very difficult few weeks. I will use you if I ever decide to move. A heart felt thank you for help, support and advice throughout
Very happy and efficient. If in the future I was to sell my house we would definitely go with John Shepherd.
Ellie in John Shepherd made finding a house and moving in really smooth and effortless. She was always just a call away for all our queries. We highly recommend her for being highly professional, keeping us updated, understanding and catering to all our requirements while looking for a house.
Lily and Drew at Colmore Row office have helped to make our move easy and stress free. Both are very approachable and polite, and are quick to respond if you have any queries. We will recommend John shepherd lettings to anyone looking to move to Birmingham.
We have been dealing with Karis in lettings. Would highly recommend her she was extremely professional at all times and kept us updated with potential tenants. Thank you Karis for all of your hard work
I have recently let 3 properties with John Shepherd Sirley/Solihull. I have to say they were excellent. Karis Loone came out and took great photos and proceeded to let the properties, Nanci Fitzgerald did the very thorough inventories and all properties let on the first viewing….How fantastic is that!!! Big shout out to the whole team. You really are wonderful
Currently dealing with Shirley branch with Karis. She has been extremely helpful going above and beyond even staying in contact with me during her annual leave. Made my first time moving extremely stress free and helpful. Thank you