Welcome to
The Award Winning
West Midlands Estate Agent
Established in 1991, we have grown considerably to encompass a number of key offices in West Midlands, South Warwickshire and Staffordshire, whilst retaining the original ethos as the core value of the firm.
John Shepherd remains a committed estate agent to a programme of continuous investment keeping pace with fast growing technology to fulfil the needs of both vendors, landlords, tenants and purchasers, as exemplified by our property search facilities on the website, iPhone and iPad.
Last year was
a good year
0
Sales Agreed
0
Lets Agreed
0
Customers who chose John Shepherd
Hear what our clients have to say:
All the housing resources are real and effective, with complete pictures and texts, and complete relevant key information. Especially, the video viewing during the epidemic makes people feel at ease. I would especially like to thank Lily and Megan, who have been very responsible since the inquiry, and responded to each email very quickly. All kinds of contract information were clear and painstaking, and the service was excellent.
Yun Xie
I've recently left John shepherd due to relocating down south. However the whole leaving process was the smoothest I have had. Kate kept me updated on what was expected and sent over all of the reports. Her communication was great and my deposit was return quickly. Thanks for a great ending for a great tenancy.
James Riley
Whilst everyone is getting used to working around the 'new normal' I must say I am impressed with how John Shepherd have embraced this! My tenancy was due for renewal and I had a few snaggles In my property. After speaking with Kate the issues were looked into and dealt with quickly (very quickly actually given the fact were still in a pandemic!) and the renewal was agreed. I was informed about extra work that needed doing before my renewal with electrical testing and i was updated from start to finish on why what and when and how. Extremely professional and perfect communication. Maybe the new world we are in wont be so bad after all based on current experiences if everyone embraces it as Kate and John Shepherd have.
Louise Grace
After an embarrassing experience of thinking I had no electricity Kate was able to help me check my flat for problems. Turned out it was a fuse. Dealt with professionally, no judgement and was so helpful (Even if I felt a little stupid). Just goes to show what a good tone and helpful manner can achieve! Will never worry about reporting an issue of any size to her again! Thank you for your patience
Biago Demetru
First time using this Eatate agents and the whole process was very smooth and professional. Lettings manager Lily was helpful and even though I was sending emails on a weekend still got a quick response. Moved in a few weeks without a hitch. Would definitely recommend.
Ahmed Haghamed
Gita Patel, our property manager has been very professional and helpful throughout the past few years that she has worked with us. We are very thankful to her for always being responsive, knowledgeable and proactive. She has also done a great job with understanding our needs and communicating efficiently with our landlord.
Eszter Csutoras
I first seen this property on rightmove and contacted the agents and was put through to Lily. Lily has been amazing throughout. No matter what we asked her, she responded quickly and always answered our query. She went over and beyond to ensure we had everything we needed and arranged alternatives if the first solution wasn’t available. 100% recommend as Lily was fab throughout everything! Thank you again ☺️
anisa akram
A special thanks to Lily Johnson who has been excellent throughout the whole process of marketing to finding us tenants. We have recently instructed John Shepherd to manage our apartment in the City and we are delighted with our choice. Nothing is too much trouble and Lily is always on hand when/if we need her. Thank you Lily!
Chris L
I rented a property from John Shepherds since March 2018, and cannot express my gratitude and appreciation to their level of service and responsiveness. A special thanks to Gita Patel who has been an excellent and proactive agent regarding any matter about the property, and off my experience in renting properties, without a doubt she is an outstanding agent. Thanks to John Shepherds who set an excellent example, and would definitely recommend them.
Mohammad Mayouf
I recently made my first big move in to a flat in Birmingham and was growing weary of being pushed around and stood up by other letting agents being a graduate - Rickie and Lily in particular at John Shepherd turned my tiring experience flat-hunting on its head with their professionalism and rapid response times without applying needless pressure. I truly felt during the whole experience that they were on my side and would recommend them to anyone.
Evander
Thanks for your support Emilie! You’ve been professional in helping with getting started with one of the biggest purchases I’ve had to make to date! By far the best estate agent I’ve dealt with. Good quality service and prompt response.
Sonia Janagal
I have been dealing with Kate the last few weeks in regards to a few minor repairs and renewing my tenancy with John Shepherd and I could not he happier. Nothing is too much trouble and everything has been dealt with quickly given the current climate. I'm glad to be a John Shepherd tenant for another 12 months! Thank you for the help.
Kay Slant
We have the pleasure of dealing with Lily Johnson who is the consummate professional. Being overseas landlords, we were not able to visit our new property due to COVID 19 travel restrictions. Lily managed the handover with the developers, sourced tenants in a difficult economic period and we look forward to Lily managing our property for many years to come.
Steve Greenall
John Shepered are simply great, great quality with all service. All queries and problems were attended to in the best possible manner and professionaly dealt with. I would recommend them to everyone I managed to get a place in little time with much appreciated help from Megan and Lily. I've always had the comfort of being able to contact someone and get the assistance needed huge thank you to Charlotte whose always been on the ball to give a helping hand when needed.
Qasim Afzal
Good and friendly service, I would recommend it to both new tenants and landlords.
Monica
I wanted to share how amazing Lily was. I bought a property in Birmingham and live in Hong Kong. I really did not think during these COVID times I would get my property rented. Within one week Lily did. Amazing service. Totally responsive on Whatsapp though millions of miles away. If you have a property to rent connect with Lilly.
Arnett Edwards
Lily Johnson came to our rescue when our new tenant backed out after 2 months due to the COVID-19 Pandemic. Lily found us a new tenant within days and has handled all of the handover paperwork very efficiently.We will definitely go back to Lily for our next tenant. Thank you.
Jo Harvey
Lily Johnson helped me find a tenant for my property even in the middle of a global pandemic and lockdown. She was professional and helpful without being too "pushy," and she used all the resources at her disposal to show my flat in its best light. I'd be happy to work with her and the team at the John Shepherd office in Birmingham again.
Heather Manning
I cannot recommend Lily enough. Having needing to move during the current pandemic, I thought I would find it difficult to find somewhere and it be risky only being able to view somewhere online. I thought the whole letting process would be more difficult. Lily made it very easy, was efficient and kept me informed during the whole process at any time of day. Everything was completed over email / phone.
james Spong
I have been renting a flat with John Shepherd for the last two years and have had nothing but positive experiences. Any issues with the flat have been dealt with as soon as I've reported them and everyone I've spoken to has been professional and responsive, especially Lily and Charlotte who I have had the most contact with. Great customer service and I would recommend this estate agent if you are looking to rent somewhere.
Bethany Weston
Great experience with the team as I arranged to rent a new property. Ailish was fantastic helping me to find a new home in the middle of the pandemic. Always responsive and keeping everyone safe. Thank you
gjf764 .
The team throughout (especially Charlotte) my tenancy were fantastic and really supportive. Best letting agents I've ever used
Jasmin Jenkinson
Both Lily and Natasha were extremely helpful in getting our move sorted asap. Considering the limited resources at the moment they went above and beyond and really managed to help us out more than we expected. Thank you again both Lily and Natasha for the hard work.
Hannah Westrup
I wanted to write this once I’d settled in the flat i am renting. My experience with John Shepherd- Birmingham has been nothing but a bliss. If i could give more than 5 stars i would! From viewing the property i dealt with both Megan and Lily Johnson and they were very professional, patient and understanding, I cant fault either of them. Communication was fast and any questions i had were dealt with in a timely manner. Having rented from other agencies which shall not be named, I will say that i was caught off guard as i was dreading the whole process due to bad experiences I’ve had in the past. I strongly recommend John Shepherd to anyone out there. Thank you Lily and Megan!!
Blessing Mudzamiri
The team throughout my tenancy were fantastic and really supportive. Best letting agents I've ever used
Jasmin Jenkinson
Lily Johnson was extremely helpful both before and post moving in. Very responsive and professional even with the difficult timing due to Covid. Her and her team were very helpful and made things as smooth as possible for the move.
Keith Shrigley
My experience with John Shepherd has been fantastic throughout the whole process of renting a flat. Lily Johnson was the person I was mainly liaising with and I would like to praise her for the excellent service she provided me with. She has been very helpful and our communication has been smooth and accurate. I had no problems whatsoever and I would highly recommend Lily and John Shepherd agency!
Anastasios Karakolios
We are relocating from Birmingham due to professional commitments and i thought there is not a better moment than this to express how happy we are with the professionalism and support we had received from Charlotte as tenants, living in this superb flat.She i s definitely the 5 star estate agent ;)) always there should we need to ask any type of question (even the simplest one 😉 ) and help with any issue that could have potentially emerged.She helped us run our tenancy smoothly , always with high levels of professionalism and kindness. Many many thanks and all the very best Charlotte
Maria Rifouna
We are relocating from Birmingham due to professional commitments and i thought there is not a better moment than this to express how happy we are with the professionalism and support we had received from Charlotte as tenants, living in this superb flat! She is definitely the 5 star estate agent ;)) always there should we needed to ask any type of question (even the simplest one 😉 ) and help with any issue that could have potentially emerged.She helped us run our tenancy smoothly , always with high levels of professionalism and kindness.Many many thanks and all the very best Charlotte
Maria Rifouna
My experience renting with John Shepherd so far has been great. I have been working mostly with Megan and she has always been available and helpful, prompt at responding to any questions I have had. Couldn't ask for any better!
Hayley Hoffman
Lily Johnson has provided me with an excellent service when I was looking for lettings. She has always been giving the fastest responses as she can and all done as promised. It's great to do business with her beyond all doubt. Thank you!!! Thumbs up!!!Also, Charlotte Ford has been very helpful as well since moved in my property March 2019. She has been reliable and efficient. The communication with her has been great. Would highly recommend. 🙂
Shuaiyu Jin
I am very grateful to Lily and her team, who has been exceptional throughout the entire process. She was approachable and replied to all my queries promptly. I had a tight schedule of moving in and her assistance helped me achieve this with ease 🙂
Heng Jo'Anne
Very good and reliable property management agency. Megan was very kind and helpful when I was looking for renting a flat in Birmingham, she prepared all the paperwork and got everything on time ready to be signed the day we agreed. I had a very good experience, I highly recommend John Shepherd when it comes to sales, lettings and property management.
Jorge Bertinato
I moved to John Shepherd as my then letting agent had been unable to let my flat for a few months. John Shepherd managed to let it within a few weeks! And although they are more expensive than my previous agent, their service is much better. Right from the first time when I called them and spoke to Lily up to now which is a few months since my flat has been let, they have been very helpful and respond to all my email queries promptly. Rent is also paid to me on time and with the appropriate statements. I have been very happy with all my dealings with both Lily and Drew and am therefore happy to recommend John Shepherd in Birmingham.'P.P
anonymous
John Shepherd managed the sale of my apartment, which due to an uncertain market at the time wasn’t a particularly straightforward sale. I’m happy to say I felt well taken care of throughout. Their advice was always well informed and well considered and their service and professionalism was consistently excellent - from Maggie at the earlier stages and then Emilie later on.In particular the way Emilie handled a number of unexpected issues from the buyer side was particularly impressive. We had productive and candid conversations and it was always clear to me what was happening. There was also a lot of thinking outside of the box from Emilie to get things back on track!At the 11th hour there was another issue from the buyer and the sale looked certain to fall through. This is where Emilie really came to the rescue. I gather this took some very delicate conversations with the buyer and their solicitor but somehow she managed to turn it around.Selling a home is a very emotive experience and in the wrong hands can be a nightmare. I wouldn’t hesitate to use John Shepherd again. You can never control every aspect of the process but having the right expertise, experience and customer service ethos on your side makes all of the difference.
Darren Williams
I have just let a property with John Shepherd Birmingham & would love to give a huge shoutout to Lily Johnson. I have never had an easier transition moving house. Lily is fantastic at her job, extremely efficient with the whole process! Any queries she has been quick to answer and kept us up to date with everything. Can’t thank Lily enough for all her help! Highly recommend using this estate agents. There the best! X
Charna Oneill
Have been extremely pleased with the care and attention from the staff at Birmingham City Centre branch. They are all really helpful whenever we ask advice or have any problems. Had a lot of help from Megan and lily as we moved into our new property, and Charlotte Ford has been a star when it comes to seeking advice and getting any issues resolved and any repairs fixed as soon as is able. Thank you all so far, extremely grateful! Julia and John.
Julia Rowland
Very satisfied with the following star people at John Shepherd's in Birmingham- Drew Swadkins- Lily Johnson Both are reliable, efficient and well mannered and have made me feel that I can trust them. It's huge relief to know that such people exist. So I highly recommend them very gladly.
Nusin Arbabzadah
Lily has provided an exceptional service for me. Her responses are quick and helpful and nothing is too much of an ask. She made the whole process so easy and stress-free for me
B Freniagio
Very good service and very helpful staff. Lily showed the house to my boyfriend and Drew was kind enough to agree on showing me the place on another day when I was available. However, if you are going for a viewing and agree on the house, be sure of the furniture that are inside because sometimes their photos on the website might be misleading and show a full-furnished house.
Yiota Tsamourtzi
Had a great experience viewing an apartment with Maggie. She was polite, courteous, knowledgable of the area and actually sold the benefits of the property (as opposed to a lot of agents who just tell you what room you're standing in (I know I'm in the kitchen, thanks!). I also spoke to Emilie on the phone who had a professional manner, was friendly and most helpful. I ended up purchasing the property so thank you very much. Keep up the good work!
Marc Williams
Gita Patel has managed our rental property in Birmingham for over five years. She is terrific! We live abroad, but working with her has been as easy as if we lived next door. She deals with any and all issues that may arrive quickly, efficiently and stress free.
Paul Risacher
I have carried out decorating work to properties that are managed by John Shepherd for a number of years. During that time I have developed an excellent working relationship with Charlotte. Charlotte makes sure properties are kept in good condition for landlords by ensuring necessary work is dealt with quickly to get properties back on the market.I look forward to working with John Shepherd and the team for many years to come.
Mark Wickson
Charlotte Ford has been very helpful since moved in my property March 2019. She has been reliable and efficient. The communication with her has been great. Would highly recommend. 🙂 Thumbs up!!!
Shuaiyu Jin
SGT Electrical have carried out electrical repairs to properties looked after by John Shepherd for 15 years now and during that time we have developed an excellent working relationship with Debbie and her property management team at John Shepherd Birmingham. if you're looking to rent a property which has all necessary electrical certificates then do not hesitate to contact Debbie.we look forward to working along side you for many more years to come.
S.G.T Electrical
My experience at John Shepherd was absolutely amazing. My agent Lily from the John Shepherd branch in Birmingham on Colmore row, handled my move with such grace and efficiency that I honestly do not know how the process would’ve progressed without her. She made sure all my queries were answered with the most detail and ever so promptly, irrespective of what time or day it was. I have never had such an efficient as well as informative agent experience before, but I can honestly say I would fully recommend John Shepherd. Overall an utterly helpful and pleasant experience!
Kevine Kapend
My experience at John Shepherd was absolutely amazing. My agent Lily from the John Shepherd branch in Birmingham on Colmore row, handled my move with such grace and efficiency that I honestly do not know how the process would’ve progressed without her. She made sure all my queries were answered with the most detail and ever so promptly, irrespective of what time or day it was. I have never had such an efficient as well as informative agent experience before, but I can honestly say I would fully recommend John Shepherd. Overall an utterly helpful and pleasant experience!
Kevine Kapend
I just wanted to say thank you to Debbie for being so helpful. I’ve been a John Shepherd tenant since 2013 and always find Debbie to be approachable, efficient, helpful and knowledgeable. She manages the relationship with the landlord who’s flat I live in very well. And if I need a repair it is actioned very quickly. Thank You.
Ed Lee
Lily at John Shepherd on Colmore Row has been outstanding. The best estate agent experiance I have ever. Pleasant to deal with and unbelievably responsive irrespective of the query or the time of day. Her hand off with Drew was also brilliant. Great team that made the experience of moving so much easier. 10/10!
James Lauriello
I highly recommend dealing with Drew from John Shepherd. His dedication, knowledge and helpfulness is rare to find in any other property agent in Birmingham.His prompt response to queries and professional manner are to be commended. You truly are an asset to your office.
Sean Rudolph
Lily Johnson has been amazing throughout the whole process. She is very responsive, helpful and reliable. A good agent really makes a difference..
Kieron A
Lily was very helpful through all the procedures from the first viewing to collecting keys in the end. She managed to view and move us in within 3 days! Very fast and easy. Thank you for the patience and all the efforts with us
Victor Arogundade
Lily was extremely helpful with both the moving process and throughout my tenancy. Nothing was too much of an ask and her responses were both quick and helpful. I have no hesitation in recommending John Shepherd!
O Gunay
John, Lily and Megan were great in helping me with the move to my new flat. They responded quickly to any question I had and were very knowledgeable about anything I asked. The move in process was stress free - would definitely recommend!
Emily Stewart
had a good experience with this agent, unlike other agents I got a good amount of deposit back which used to worries me a lot. I really definitely recommend it to my colleagues. Charlotte is really responsible and she also keeps my letters after I moved away, and that letters are all important. They always response in time and not bother the tenant. Lily was nice was helpful as well. I am happy with the agent.
wsqsheldon .
Drew and Lily have provided a good experience when letting out my apartments. They are both knowledgeable and nothing is too much of an ask. They make finding new tenants easy!
S shah
Great service from Emilie and Maggie on my purchase which is currently in progress. So pleased with the communication and support all through this process. My thanks to you, Emilie and Maggie. All the best.
Antony Gomez
From Start to finish, Emilie and Maggie in the Birmingham City Centre office were professional and beyond helpful. Without their advice, knowledge and support I would have had a very different experience. I’m so glad I chose John Shepherd. If MD’s read this - I hope you know what a credit Maggie and Emilie are to your business!
Danni D
We have been contacting Maggie and Emily in the Birmingham office, they are very friendly and approachable. The sale is in process, but a bit slow at the moment, hopefully, we can hear some updates from the vendor soon. The team has also been helping us getting updates from the vendor.
Wenya Song
I had amazing service from Lily Recently, on helping me find my new apartment! With such a big move from London to Birmingham I needed a safe city location with good transportation services! Can’t wait to officially move it! Sandy
MichelleOnline
Thank you to LILY and DREW at John Shepherd for being amazing agents. You have both been so accommodating and helpful!
Mariam-Remie Skråmo
My experience with John Shepherd has been good. Drew has helped to get all the documents sorted and I've moved into the apartment within a month of viewing it.
I Ken Cook
Lilly it's an amazing agent! She was really helpful since the start of my application and until the actual day I moved in! She answered all my questions and understand my worries, she was really comprehensible, patient and implicatedXX
Mélina MERABLI
Drew, Lily, and Megan were stellar partners in helping me get my flat rented out immediately after completion. I was advised to go with John Shepherd for the close personal attention they would be able to provide. As it happened, the flat was only on the market for 4-5 days and the tenant in within a week. Drew and the team went the extra mile to close the deal and get the job done in record speed: professional, persistent, perfect!
Michael B. Griffiths
Lilly was extremely helpfull throughout my whole moving process! from viewing till the actual day i moved in! She supported me with anything i needed help with and assured me about things i wasnt sure about! Sucha lovely person and very professional!
Ruby Khan
From the viewing with Drew and conversations wiith Lilly and meeting Megan to pick up the key's to our beautiful new home absolutely fantastic professional team kind courteous highly recommend you go with them
John McCarthy
Lily and the team were excellent. We had a tight schedule to get moved in so their efficiency was much appreciated! We have dealt with a few estate agents recently and have been very disappointed. John Shepard on the other hand blew us away with their professionalism and continued support.
Scott Glover
Lily and the team were excellent. We had a tight schedule to get moved in so their efficiency was much appreciated! We have dealt with a few estate agents recently and have been very disappointed. John Shepard on the other hand blew us away with their professionalism and continued support.
Scott Glover
Just secured my first tenancy agreement with John Shepherd, and the staff made every effort to ensure that the process was simple and straightforward. Lily, Drew and Meghan answered my questions and allayed my concerns in a very timely fashion, and I'm pleased with the service I have received.
Abdil Ali
The team has been very helpful and professional I providing a fully managed letting service. We have just completed one tenancy, and get have found us new tenants promptly, and managed the transition well.
David Ko
Lily and the guys at John Shepherd made the letting process and move simple and easy. They were always quick to reply to any questions that we had and provided us with all of the relevant forms and information when we needed it. I’d happily use them again for future lettings.
Daniel Carter
Lily and the guys at John Shepherd made the letting process and move simple and easy. They were always quick to reply to any questions that we had and provided us with all of the relevant forms and information when we needed it. I’d happily use them again for future lettings.
Daniel Carter
Very happy with the service. Friendly, quick to find tenants & excellent communication throughout the process. We will continue to use them in the future & would recommend them to other landlords in Birmingham.
Jonathan Rutledge
I have a number of properties in Birmingham, and due to the fact I live out of town I needed a reliable estate agent to help me rent out these properties. I looked no further than John Shepherd. Lily and Drew did an excellent job for me, very quick and reliable. Needless to say I'll be using them again.
Peter Temme
Lily, Megan and Drew in the City Centre branch made our move in easy and helped us through some teething problems in the first few weeks. Professional, helpful and accessible - we're thankful for their hard work and dedication!
Chloe Betteridge
Drew and Lily have been very patient and diligent in helping us to find a suitable tenant for our JQ apartment. They have been enthusiastic and passionate about the accommodation and always kept us in the loop about viewings and questions about the property. They are a joy to deal with as first timer landlords.
Lis Whybrow
The process of renting out two properties with John Shepherd was made very easy with Lily and Drew who were very helpful and good communication was maintained throughout.
Joshua Hay
Very good and speedy Service from John Shepherd. Would like to thank Lily/Megan especially for the service delivered from the day one till we moved in with all the proper documents. Looking forward the same service in the coming days.
Mani B
Lily has been very helpful through all the procedures from the first house viewing to collecting keys in the end. Very fast and easy. Thank you for the patience and all the efforts with me.
Katherina Tong
I have received a sharp and and very quick response from Drew after showing interest for a flat I found on right move , I have literally viewed it the next day.After the viewing I agreed with Drew that I was interested and that if he could send me an email with all the details for the terms which he did (few minutes later ). It was a bit costly Initially with all the fees etc... but I really wanted the flat and expressed it openly and asked for a discount that was granted to me by John Shepherd Thanks to Drew’s help.From then it was all straight forward from the referencing to signing And collecting keys also they work very closely with 3rd party companies that would assist you through your whole move.Also through the process I have also felt very engaging people such as Megan and Lily that were always keeping me up to date at every stage of the process up to the contract signing .It was quick efficient and effective.Thanks JS for your help .I would definitely Recommend.
M Baba MBAYE
Professional and friendly team. Good communication and very responsive. Fees upfront and no hidden charges. Always helpful when in need. Highly recommend!
Apirin Adil
Pippa & Marilena at the Cannock offfice have been very easy, helpful and friendly to deal with. From viewing to paperwork everything has been done quickly and smoothly. Communication is excellent to. Highly recommended.
Sally Harvey
We rent a flat and we had such a lovely and professional support from Lily and Drew. They were fantastic, helped us in many issues with patience and "putting themselves in our place". Many, many thanks for these special agents Lily and Drew.
Hideko Nagatani Feitoza
Straightforward process and upfront about all fees right from the beginning. no hidden costs or surprises when signing the agreements. helpful when dealing with questions or requests
Oli Tuzzio
Very professional and helpful! Drew is a fantastic agent! He was really helpful even when I called him 5 times a day. Highly recommend!
David Maier
