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Tenant Fees

Home Lettings Tenants Tenant Fees

Tenant Fees

As well as paying the rent, you may also be required to make the following permitted payments. All the following fees are inclusive of VAT at the current rate, unless otherwise stated.

Permitted Payments

No Deposit Option
We are partnered with Reposit, providing a nil deposit option, which is only available on properties which are eligible and where the Landlord has agreed to offer the Reposit service. These properties can be identified by the Reposit sticker on the advertising.

(This service is provided by our Deposit Alternative Partner Reposit and payments are made directly to Reposit. Additional fees may apply)

  • Initial Charge 1 Week’s Rent
    (One-off, non refundable service charge payable direct to Reposit) (subject to referencing & contract)
  • Annual Extension Charge £30.00 inc. VAT (net £25.00)

    (Payable direct to Reposit on the anniversary of your move in date if you stay longer than a 12 month period.)

  • Replacement of Tenant Charge £50.00 inc. VAT (net £41.67)
    (Admin charge payable direct to Reposit to update Tenant’s details.)

  • ADR Charge (Alternative Dispute Resolution) £60.00 inc. VAT (net £50.00)

    (Payable direct to Reposit if a claim goes to ADR and the adjudicator finds the claim to be wholly in the favour of the Landlord.)

Before the Tenancy starts (payable to John Shepherd Lettings ‘the Agent’)
Holding Deposit (Reservation Fee): 1 week’s rent
Security Deposit: 5 weeks’ rent (6 weeks’ rent on properties with rent more than £50,000 a year).

During the Tenancy (payable to the Agent)
Payment if you want to change the Tenancy agreement (for example adding a new person to the Tenancy etc.) £50.00 (net £41.67)
Payment of interest for the late payment of rent A rate of 3% above Bank of England base rate.
Payment of reasonably incurred costs for the loss of keys/security devices
Payment of any unpaid rent or other reasonable costs associated with your early termination of the Tenancy/breaking the contract.*

* The Tenant will be required to give one month’s notice and will be subject to paying the Landlord the equivalent of two month’s rent, along with his reasonable costs incurred in identifying a replacement Tenant.

Other Permitted Payments

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Non-Housing Act Tenancies 1988 (e.g. Company Let Tenancy)

Under new legislation, we are not permitted to charge Administration/Application fees to Tenants unless the tenancy is a Non-Housing Act Tenancy. Therefore, the fees below relate purely to Non-Housing Act Tenancies.

Included within your Application Fee; Tenant referencing checks which include affordability, current/previous landlord checks (if applicable), Credit report checks, Immigration Right To rent in the UK validation including Identification checks & preparation, delivery & completion of Tenancy documentation.

One Tenant £249.60 Inc. VAT (net £208.00)
Two Tenants £398.40 Inc. VAT (net £332.00)
Three or More Tenants or Company £510.00 Inc. VAT (net £425.00)
Guarantor £234.00 Inc. VAT (net £195.00)

Rental Arrears

  • Rent Outstanding for 14 Days or More: 3% Daily Interest Rate (above Bank Of England Base Rate)
  • Rent Outstanding for 14 Days or more: £54.00 inc. VAT (net £45.00) per week until rent balance is clear
  • Non-Payment of Standing Order or Returned Cheque: £54.00 inc. VAT (net £45.00)
  • Letter or Email sent in respect of Outstanding Rent: £54.00 inc. VAT (net £45.00)
  • Property Visit in respect of Outstanding Rent: £54.00 inc. VAT (net £45.00)

Matter Escalated to Legal Advisers

  • Charge for each Letter sent plus other associated Legal costs: £54.00 inc. VAT (net £45.00)

Tenancy Renewal

  • Tenancy Extension/Renewal: £216.00 inc. VAT (net £180.00)

Miscellaneous

  • Change of Tenancy Commencement date prior to the start of the tenancy: £30.00 inc. VAT (net £25.00) (If the Tenancy paperwork has already been prepared by the Agent and distributed)
  • Property alterations / variations of the Tenancy Agreement: £99.00 inc. VAT (net £82.50)
  • Any other variation, novation or assignment of the Tenancy: £294.00 inc. VAT (net £245.00)
  • Tenancy reference provided to any third party: £54.00 inc. VAT (net £45.00)

No Deposit Option
We are partnered with Reposit, providing a nil deposit option, which is only available on properties which are eligible and where the Landlord has agreed to offer the Reposit service. These properties can be identified by the Reposit sticker on the advertising.

(This service is provided by our Deposit Alternative Partner Reposit and payments are made directly to Reposit. Additional fees may apply)

  • Initial Charge 1 Week’s Rent
    (One-off, non refundable service charge payable direct to Reposit) (subject to referencing & contract)
  • Annual Extension Charge £30.00 inc. VAT (net £25.00)

    (Payable direct to Reposit on the anniversary of your move in date if you stay longer than a 12 month period.)

  • Replacement of Tenant Charge £50.00 inc. VAT (net £41.67)
    (Admin charge payable direct to Reposit to update Tenant’s details.)

  • ADR Charge (Alternative Dispute Resolution) £60.00 inc. VAT (net £50.00)

    (Payable direct to Reposit if a claim goes to ADR and the adjudicator finds the claim to be wholly in the favour of the Landlord.)

*Please note that we are unable to accept payment from American Express Credit Cards*

Tenant Protection

John Shepherd Lettings are a proud member of Propertymark, which is a client money protection scheme, and we are also a member of The Property Ombudsman which is a redress scheme. You can find out more details on our website or by contacting usr directly.

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