In-depth understanding of the local market
Find your next home in The Midlands with John Shepherd. Our extensive local property market knowledge and dedication to fantastic service make us your trusted partner on your rental journey.
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14Do you need to report a maintenance issue?
We are on hand to help with any questions about your rental property. Our advanced online maintenance system lets you report repairs in just a click. You can also sign up for our Propertycloud platform to swiftly and conveniently report issues and access maintenance requests.
Report an issueProtect yourself with tenant insurance
Tenant insurance is essential for safeguarding against accidental damage to the landlord's property and protecting your personal belongings. While landlords typically insure the building and its contents, this coverage does not extend to your possessions or any damage you may cause. Even minor accidents can result in expensive repairs, making tenant insurance a wise investment.
Talk to us todayNo Deposit Scheme
The No Deposit Scheme allows you to secure your new home by paying lower upfront fees than the traditional five-week rent deposit. However, you pay a monthly service charge based on your chosen property's monthly rental amount*.
*You are still liable to pay for any damages, John Shepherd will always be on hand to try to resolve any fair end-of-tenancy claims.
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Find a branchFrequently asked questions
Do you still have questions or need more information? Feel free to browse our guides or reach out to our team.
Get registered with us and start viewing properties. Once you view a property that fits your needs, request an application form and submit it. Our team will complete referencing checks, and once passed, you will receive an Assured Shorthold Tenancy Agreement (AST). You will then pay your deposit and first month's rent.
*The described rental process and terms are standard, but specific practices may vary with John Shepherd. Please consult directly with our team for details specific to our services.
A traditional deposit is usually around 5 weeks’ worth of rent. However, we do have our No Deposit option available, allowing you to rent a property without a large upfront cost. Enquire for further details.
Whether pets are allowed depends on the landlord. Some properties are pet-friendly, while others may have restrictions or require an additional deposit. Always check the tenancy agreement and discuss with us if you have or plan to get a pet.
We will ask for your address history to search via a credit reference agency in all cases. If you are renting, we will approach your current landlord or agent and obtain a written reference from your employer. If you are self-employed, we will ask for your accountant's details and/or recent accounts. We have special provisions in place for overseas tenants. If you have any enquiries, please reach out to the team.
All utility bills are your responsibility unless specified otherwise in the Tenancy Agreement. Upon moving in, you must set up your accounts with your chosen suppliers. You must also close those accounts at the end of your tenancy.
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Book a property valuation or get in touch with a local property expert